Winter is looking a little different this year but you’ll still find the terrain, adventures, and scenic views you’d come to expect with your favorite outdoor recreational activity! We ask our guests to learn and adhere to our health and safety protocols so we can all have a safe and enjoyable season.

Please review the information below in advance of your visit. We will keep this page regularly updated with helpful information; please note details are subject to change without notice. See you soon!

Operational Updates

If you aren’t feeling well, are experiencing any symptoms of COVID-19, or have been in contact with someone who was diagnosed with COVID-19 in the last 21 days, please stay home and plan to visit us another time.

New York State has issued updated travel advisories as part of its COVID-19 response plan. Please read the NYS Guidelines.

UPDATED: 1/14/2021

An important message from Gore, Belleayre, and Whiteface Mountains: during these unprecedented times, the health and safety of our staff and visitors is our leading priority. In turn, as our “peak” periods are upon us, we currently have a limited number of tickets available and dates may sell out. We will continuously evaluate and look forward to adding more tickets to our online inventory as capacity allows.

Season passes and Frequent Skier Cards are off sale for the remainder of the season.

Remember to purchase lift tickets and equipment rentals online in advance to secure the dates you wish to ski with us. If you would like to take a lesson while you’re here, private lesson reservations must be made at least 3 days in advance. We look forward to seeing you on the mountain soon!


At Gore Mountain, our team is:

  • Undergoing a daily health screening prior to every shift.
  • Following guidelines recommended by New York State and CDC.
  • Implementing increased frequency of cleaning procedures and a deep clean at night.
  • Reducing capacity where necessary to maintain social distancing.
  • Placing hand sanitizer stations throughout the venue.

When visiting Gore Mountain, please help us by:

  • Wearing a proper face covering (mask) is required at all times while you are at Gore except for when actively skiing or when you are eating/drinking while at a table.
  • Face coverings (masks) must properly cover your nose and mouth with two or more layers of protection at all times. Masks that have holes for your mouth or nose (neoprene ski masks) or single-layer buffs will not satisfy the mask requirement.
  • Washing your hands often or using hand sanitizer when washing isn’t available.
  • Practicing social distancing.

Ticketing

  • Advanced purchase online is required for all lift tickets, lessons, and rentals.
  • If the dates you desire are not currently available, be sure to check back! We will be adding availability throughout the season as capacity allows.

Arrival / Departure

  • Use our expanded drop off areas.
  • Please limit the number of individuals in your party utilizing our shuttle busses.
  • Shuttle bus capacities have been reduced. Please plan accordingly.
  • Do not leave children unattended at drop off areas.
  • Arrive as ready to go as possible, avoiding unnecessary indoor time.
  • Indoor storage space is limited; we encourage you to leave personal belongings in your vehicle.

Lifts

  • Skiers that traveled to the mountain together can ride the lifts together.
  • Singles always have the option of boarding a lift alone.
  • Two singles will be loaded together on opposite ends of lifts that accommodate four or more people.
  • A face covering is required while waiting in line for lifts, for loading and unloading, and for the duration of your ride.
  • Windows in gondolas should remain open.
  • Please adhere to posted signage at lift areas, and the directions of our staff.

Food and Beverage

  • All indoor food and beverage locations will adhere to a 50% reduction in capacity. Tables are spaced at a minimum of 8’ apart.
  • Thank you for making room for others. Tables in foodservice areas can be occupied by those who have purchased food and beverage for up to 20 minutes.
  • Please try to avoid the busier lunch hour of approximately 12 noon. Look for daily specials we will be serving during off-peak hours.
  • Individuals who are bringing their own food can use our outdoor spaces.
  • Food preparation, food sharing, and heating of food is not permitted.
  • No storing food at tables, locker rooms, or other public spaces. If you are bringing your own food, it should fit into a personal pack and not be left in the lodge. We do not allow large backpacks or coolers.

Lodges

  • Wear a face covering at all times. Social distancing is required.
  • Please do not socialize inside.
  • If you need to store personal items inside, please use a locker or the shelving units and wall hooks provided. Consider leaving all of your personal items in your vehicle.
  • Personal items cannot be stored under tables or in areas other than lockers, shelving units, or wall hooks.
  • Restroom occupancies have been reduced by 50%. Outdoor bathroom facilities are available.

Snow Sports School

  • We will be having a phased opening for our snow sports programs.
  • Details are coming soon for all lessons and programs.
  • We require those taking lessons to complete a health screening before they arrive on site. This screening must be completed by 7:30am the morning of your lesson. One screening is required per person, not per party. Complete your screening here.
  • Those taking lessons may ride the lifts together, provided that the required health screenings for both the instructor and all students have been completed.
  • All instructors and students must wear masks at all times while in lessons. Masks cannot be pulled down while physically skiing or riding then pulled back up over the nose and mouth when regrouping.

Seasonal and Day-Use Lockers

  • Face coverings are required at all times. Please be efficient to get what you need and exit.
  • Locker fronts and locks will be sanitized nightly during the deep clean process of our lodges.
  • Please observe reduced capacities and wait for others to exit before entering locker areas. Please be courteous to your fellow skier.
  • Please limit your time inside and your locker room use.

Shuttles

  • Face coverings are required while waiting for the shuttles, and for the duration of a shuttle ride.
  • Windows will be open.
  • Capacities will be limited. Please plan accordingly.

Child Care

  • We will not be offering indoor child care services this season. Please see information about snow sports programs for our youngest guests.

The Nordic Center

  • Please follow all protocols listed above.
  • Before each visit to the Nordic Center please sign in at the North Creek Ski Bowl Lodge.

General Health & Safety Information

Everyday Guidelines to Help Stop the Spread: Protect Yourself and Others

As recommended by New York State:

  • Wear a mask if
    · You are within 6 feet of distance from other individuals
    · You are indoors at any venue or location.
  • Wash your hands often with soap and water for at least 20 seconds, especially before you eat.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough and sneezes with a tissue and discard it in a closed container.
  • Clean frequently touched surfaces and objects.

If you aren’t feeling well, are experiencing any symptoms of COVID-19, or have been in contact with someone who was diagnosed with COVID-19 in the last 21 days, please stay home and plan to visit us another time.

New York State has issued updated travel advisories as part of its COVID-19 response plan. Please read the NYS Guidelines.

Know Before You Go - FAQs

Face Covering (Mask) Policy and Health Safety

• What is the face covering (mask) policy at the resort?
Mask wearing is required throughout your time at our resort except for when actively skiing or when you are eating/drinking while seated. We recommend bringing extra face masks so you can change them if they get wet.
• What face coverings (masks) are acceptable?
Face coverings (masks) must properly cover your nose and mouth with two or more layers of protection at all times. Masks that have holes for your mouth or nose (neoprene ski masks) or single-layer buffs will not satisfy the mask requirement.
• What does a daily health screening for employees entail?
Each day that an employee works, their temperature is measured, and they are asked a series of questions regarding symptoms they might be experiencing and/or possible exposure to COVID-19. If an employee has an elevated temperature, is exhibiting any symptoms, or has been in contact with anyone with COVID-19, they are not approved to work.
• Can you tell us about your air purification in the lodges?
Where applicable, our lodges and other buildings with air handling units have been upgraded to State recommended Merv 13 filters. Buildings without air handling units will have portable HEPA filters placed in non-filtered areas. We will also have windows open as conditions allow to promote airflow.
• What about cleaning and sanitizing in your lodges?
We have introduced new cleaning procedures as recommended by New York State and CDC along with an increased cleaning schedule.


Parking, Arrival, & Departure

• Does your mountain have paid parking close to the lodge?
Paid parking is available, but will be more limited this year.
• Will there be a place outside to boot up and store belongings?
We recommend being as ready to go out of your car as possible. We installed a heated boot-up tent in our base area, but space will be limited. Please remember to lock valuables in your car. We will not be responsible for any unattended personal items.
• Are reservations needed for parking?
No, at this time we are not planning on any parking reservation requirements.
• Can you tell us about your expanded drop off area?
Upon arrival, go directly to the base area entrance to drop off passengers. This area has been expanded to allow more guests to be dropped off. We ask that only drivers park cars and take a shuttle back to the drop off area to meet their party, unless they are with small children.
When leaving the ski area, drivers only should take a shuttle to pick up the car. Your party should wait at the drop off area to be picked up.


Lifts

• Will your gondola be running this year?
Yes. Windows will be open in our gondola cabins and we’re requiring all skiers and riders to wear a face covering (mask) while in the gondola. Scenic gondola rides may soon be available for purchase online.
• How will you maintain social distancing in chairlift lines?
We have signage near the base of our lifts reminding people to maintain social distancing and to please wear face coverings (masks) while in line. We’ll be asking everyone to do their part and to please wear a mask.


Lodges

• How are you planning on regulating the amount of people in the lodges?
Lodge use is being managed by increasing the availability of outside seating, foodservice, and restrooms. Inside, there is a streamlined cafeteria menu for quicker service, grab and go locations, and online food ordering is coming soon. Seating time in dining areas will be limited to 30 minutes. Additionally, the start and end times of snow sports programs are set to avoid peak foodservice demand at our lodges. We are encouraging you to enjoy our outdoor recreational activities.
• What about when the weather is bad? Can I go indoors?
Our lodges are open for you to warm up. However, we are asking guests to limit their time indoors. This winter will be more about skiing and riding, and less about socializing inside.
• Will you keep the windows open in the lodge?
As conditions permit, we will be opening windows to allow for increased airflow.
• How will restrooms operate?
Wearing a face covering (mask) is required inside our restrooms. We are asking guests to please limit time and practice social distancing in restrooms.
• What if the storage areas in the lodges are full?
We are recommending that you leave your personal belongings in their vehicles. Some storage is available in lockers, shelving units, and wall hooks provided. Sorry, but you cannot store personal belongings under tables or in non-designated areas around the lodges.
• How will locker rooms operate?
We are asking you to limit your time in locker rooms and to wear face coverings (masks) at all times. Avoid crowded areas and allow time for others to exit before entering.


Food and Beverage

• Will dining facilities be open? Will the bar be open?
Yes, our dining facilities are open. We also have some new grab and go items, and online food ordering opportunities are coming soon. In our dining areas, time is limited to 30 minutes for seating. Like all New York State restaurants and bars, alcohol will not be served without the purchase of food. We will be working with our culinary teams to provide quick and efficient service. Please be understanding and patient while we strive to provide you the best and safest service possible.
• Can I bring my own food?
Yes, guests are permitted to bring their own food and can utilize picnic tables outside for eating. We will be expanding our outdoor eating areas throughout the season. Seating within our dining areas will be for our restaurant guests only.


Snow Sports

• What is happening with snow sports programs and lessons?
Season-long programs for kids and teens are underway. Private lessons are available for ticketed guests with 3-day advance reservations required. We plan on offering additional snow sports programs. These will be phased in throughout the season.


Rentals

• How can I reserve rentals?
Like lift tickets, our ski and snowboard rentals need to be pre-purchased online. If you need equipment after arriving to the mountain, we will take care of you based on availability.


Events

• Will there be special events?
Events for the winter are not presently scheduled. We will continue to monitor the situation and create opportunities for events when they are deemed safe.


Other

• Can you tell us about lost and found?
Keys, wallets, and cell phones left behind will be held in a plastic bag for retrieval. We will also hold onto and sanitize skis, jackets, boots, and boards and set them aside. Sorry, but other items will be discarded nightly. Please complete our lost item form to inquire about your missing item.
• Will you have guest services?
Yes, on-mountain guest services are available, but we recommend minimizing time in the lodge. We have a customer service contact form online which we are providing to address most of your concerns.


*2020-2021 Peak Periods:
Friday 12/25/20 – Friday 1/1/21
Saturday 1/16/21 – Monday 1/18/21
Saturday 2/13/21 – Sunday 2/21/21

Know Before You Go Videos

 

 

To Our Valued Guests
We're making important changes to keep your experience as safe as possible by improving our facilities and implementing updated health and safety protocols. Read the letter below to learn more.
Letter from our President & CEO