How To Contact Us
Customer Service/Purchases & General Inquiries
For questions, changes, or cancellation requests regarding an order—whether you purchased online or in-person—complete our Customer Service form below.
Have a question or need some extra help? This form works great for that too!CUSTOMER SERVICE FORM
Lost & Found
If you have lost any item(s) at Gore Mountain, please fill out the Lost Item form below, and we will contact you if and when your item is returned.LOST ITEM FORM
Gore Mountain is proud to support numerous organizations and school groups throughout our communities and we are happy to consider requests for charitable donations. However, we ask that you submit a donation request form below.Request A Donation
Call or Mail
If you would like to speak with a representative on the phone, please call (518) 251-2411. We are answering phones and processing season passes 8:30am-3:30pm daily. Additional mountain extensions and/or direct lines, and our address information can be found using the link below.CALL OR MAIL
Customer Service & General Inquiries
For questions, changes, or cancellation requests regarding your order, please complete the form below. and a customer service representative will be in touch shortly.
Have a question? Need some extra help? This form works great for that too!
Lost & Found
If you have lost any item(s) at Gore Mountain, please fill out the form below, and a representative will contact you if and when your item is returned.
Thank you for considering Gore Mountain for your upcoming fundraiser or charity cause. We are proud to support numerous non-profit organizations and educational groups throughout our communities.
Please submit the donation request form below to be considered. All required fields (*) must be completed in order to submit successfully.
- We receive many requests per year and we try to fulfill as many as we can, but please note that we cannot guarantee every donation request will be met.
- Please submit your request a minimum of three weeks in advance in order for our staff to review and respond accordingly.
Call or Mail
We are answering phones 8:30am-3:30pm daily.
If you’re calling us, here are some mountain extensions and/or direct lines to speed your connection to the department or area you are trying to contact. If you are unsuccessful in reaching a certain department, please dial 0 for assistance.
Guest Services Office x1001
Snow Sports Information x1004
Group Sales & Special Events x1124
Retail Shop x1302
Tuning & Repair Shop x1301 (Winter)
Snow Conditions (518) 251-5026
Snow Sports Lesson Reservations (518) 251-4804
NYSEF Office (518) 251-2825
Ski Bowl Lodge (518) 251-0899
Daytime Emergency (518) 251-3838
PO Box 470, North Creek, NY 12853
Shipping & GPS Address
793 Peaceful Valley Road, North Creek, NY 12853
Please note our offices are closed on Memorial Day, Independence Day, Columbus Day, and Thanksgiving Day (observed).