How To Contact Us

General Inquiries

For assistance planning your trip to Gore Mountain or any general questions, comments, or suggestions, please complete the General Inquiries form below.

GENERAL INQUIRIES FORM

Customer Service/Purchases

For questions, changes, or cancellation requests regarding an order—whether you purchased online or in-person—complete our Customer Service form below.

CUSTOMER SERVICE FORM

Lost & Found

If you have lost any item(s) at Gore Mountain, please fill out the Lost Item form below, and we will contact you if and when your item is returned.

LOST ITEM FORM

SKI3 Assurance Request

All 2020-2021 Season Passholders (including single mountain and limited passes) are eligible to request a 100% SKI3 Assurance purchase credit through December 1, 2020 using the request form.

REQUEST YOUR SKI3 ASSURANCE

Call or Mail

If you would like to speak with a representative on the phone, please call (518) 251-2411. Additional mountain extensions and/or direct lines, and our address information can be found using the link below.

CALL OR MAIL

General Inquiries

Have a question? Need some extra help? Complete the form below to reach us by email.

  • This field is for validation purposes and should be left unchanged.

Customer Service

For questions, changes, or cancellation requests regarding your order, please complete the form below and a customer service representative will be in touch shortly!

  • This can be found on your confirmation email and/or your print@home ticket(s) (e.g. 19831623)
  • This field is for validation purposes and should be left unchanged.

Lost & Found

If you have lost any item(s) at Gore Mountain, please fill out the form below, and a representative will contact you if and when your item is returned.

  • (Provide unique details if possible. For example phone lock screen, colors, size, manufacturer, etc.)
  • Date Format: MM slash DD slash YYYY
  • (For example lodge name, trail, lift, restaurant, etc.)
  • This field is for validation purposes and should be left unchanged.

Call or Mail

(518) 251-2411

If you’re calling us, here are some mountain extensions and/or direct lines to speed your connection to the department or area you are trying to contact.  If you are unsuccessful in reaching a certain department, please dial 0 for assistance. We are answering phones 8am-3:30pm daily.

Mountain Extensions
Snow Sports Information x1003
Retail Shop x1302
Tuning & Repair Shop x1301
Rental Shop Ticket Sales x1006

Direct Lines
Snow Conditions (518) 251-5026
Snow Sports Lesson Reservations (518) 251-4804
NYSEF Office (518) 251-2825
Ski Bowl Lodge (518) 251-0899
Daytime Emergency (518) 251-3838

Mailing Address
PO Box 470, North Creek, NY  12853

Shipping & GPS Address
793 Peaceful Valley Road, North Creek, NY  12853

Please note our offices are closed on Memorial Day, Independence Day, Columbus Day, and Thanksgiving holidays.