Q: WHY RFID TECHNOLOGY?
A: There are many benefits to RFID technology. First and foremost, it gives you hands-free access to our lifts. Don’t worry about losing your pass or ticket on the mountain, because your SKI3 Card stays tucked away safely in your jacket. Also, you can reload your lift products online, eliminating any stopping at the ticket window. In addition, RFID eliminates waste from throwing away day tickets or expired passes. Your SKI3 Card will last several years, so don’t discard it.
Q: WHAT IS A SKI3 CARD?
A: A SKI3 Card replaces the traditional lift ticket or season pass- it has a small RFID chip integrated into the card. When you pass through the SKI3 Card readers, the chip will register and open the lift access gate automatically. Every guest loading the lift will need their own SKI3 Card.
Q: WHERE SHOULD I CARRY MY SKI3 CARD?
A: We recommend that you keep it in a jacket pocket, between waist and shoulder level (or on the helmet for children). This will help the gate’s antenna pick up your signal clearly and allow for a smooth loading process. You do not need to remove your SKI3 Card from your pocket for scanning. Many jackets have a small pocket in an arm sleeve or around the waistline specifically designed to hold your SKI3 Card. It is important not to have more than one SKI3 Card, as they will all be scanned when you go through the gate and validated for that day. Please carry your SKI3 Card in a pocket by itself, as other objects can interfere with signal transmission, delaying your entry through the gates.
PROPER USAGE OF YOUR SKI3 CARD
Q: ARE SKI3 CARDS TRANSFERABLE?
A: No, as always, season passes and lift tickets are not transferable. The lift attendants will see your picture (for passholders) as you pass through the gates.
Q: WHAT IS A WTP NUMBER?
A: This number, on the back of your SKI3 Card, is associated with your unique guest profile. Use this number to reload lift access online directly to your SKI3 Card. Purchase date-specific access in advance of your visit and go direct-to-lift without stopping at a ticket window. No personal information is stored on individual SKI3 Cards.
Q: CAN I PUNCH A HOLE IN MY SKI3 CARD?
A: No, holes or other physical alterations should not be made to SKI3 Cards, as damage to the RFID antenna or connections in the cards could occur. If your SKI3 Card is damaged because of a hole punch, a replacement fee will be charged.
WILL RFID INTERFERE WITH OTHER ELECTRONICS?
Q: CAN A MAGNET DESTROY AN RFID CARD?
A: No. The chip information is not stored magnetically. The use of a magnet or other erasing devices has no effect whatsoever on the chip.
Q: WHAT ABOUT PACEMAKERS?
A: The lift access system is CE certified and complies with all standards. Individuals with such medical devices should be familiar with any precautions recommended for use with devices generating electromagnetic waves. The general recommendations for using electromagnetic units should be observed: Guests with pacemakers should not wear their SKI3 Card near the heart when passing through the gate and a distance of 8 to 12 inches should be observed in the case of queues and while passing through the gate.
Q: WHAT HAPPENS IF YOU ACCIDENTALLY WASH CLOTHING OR PLACE IT IN A DRYER WITH YOUR SKI3 CARD INSIDE?
A: We do not recommend washing or drying a garment with a SKI3 Card in it. The moisture and heat used in washers and dryers could ruin the card. Be sure to remove your SKI3 Card from your garments before you wash them.
PRIVACY AND DATA COLLECTION
Q: CAN RFID BE USED TO ACCESS MY PERSONAL INFORMATION?
A: Each unique SKI3 Card contains a multiple digit number randomly associated with a user profile. This profile is kept as a secure component of our point of sale system and user database. In accordance with privacy laws, your personal information is not shared with any third parties without your consent.
Q: WHAT INFORMATION IS STORED ON SKI3 CARDS?
A: Each SKI3 Card physically contains only the randomly generated number associated with each unique user profile. No personal or additional information is stored on individual SKI3 Cards.
Q: ARE THERE ANY ENVIRONMENTAL CONCERNS ASSOCIATED WITH RFID?
A: No. Using RFID technology allows us to replace paper lift tickets and disposable tickets with durable, re-usable SKI3 Cards.
Q: DID GORE MOUNTAIN ELIMINATE LIFTIE JOBS BY INSTALLING THE RFID SYSTEM?
A: No, we simply replaced the hand-held scanners with RFID gates. We have a staff of Gate Attendants to provide guest assistance at the gates, similar to the employees who scanned in previous seasons. Staffing levels will remain the same.
Q: I’VE SEEN SCANNING AT OTHER RESORTS, IS RFID BETTER?
A: RFID and barcode scanning achieve the same goals through different means. Barcodes require a line of sight so that each ticket or pass can be read by a hand scanner. SKI3 Cards are read by an antenna on our new lift access gates. This means you can keep your SKI3 Card in your pocket and do not have to show it each time you load the lift, and no more fumbling with gloves, zippers, and lanyards to present your lift ticket or season pass.
Q: ARE THERE ANY OTHER CONCERNS ASSOCIATED WITH RFID?
A: Gore Mountain is employing passive RFID technology which does not radiate any RF energy, but simply reflects it. As a result, the passive SKI3 Cards used at Gore Mountain do not contribute any additional RF energy into the surrounding environment.
Q: CAN MY SKI3 CARD BE READ BY DRONES OR FROM SATELLITES?
A: No. The maximum reading distance is about 30 inches.
Q: ARE THERE ANY HEALTH RISKS ASSOCIATED WITH RFID AND RADIO WAVES?
A: RFID uses the low end of the electromagnetic spectrum. The waves coming from readers are no more dangerous than the waves being received by your car radio.
Q: WHAT IF I LOSE OR DAMAGE MY SKI3 CARD?
A: Please report any lost or stolen cards to Guest Services. In the event of a lost, stolen, or damaged SKI3 Card, guests will need to purchase a new SKI3 Card, and the lost card will be deactivated and will no longer work at the lift gates.
Q: HOW DO I RELOAD ADDITIONAL DAYS ONTO MY SKI3 CARD?
A: Loading additional days is simple. Visit the reload page of our online store and enter the WTP number associated with your SKI3 Card (or create a new account). Once you’ve finalized your transaction the new days will automatically be uploaded to your SKI3 Card and you may proceed directly to the lifts.
Q: YOU TOOK MY PHOTO, WHY DOESN’T IT APPEAR ON MY SKI3 CARD?
A: While we require a photo on file for all season pass purchasers, you won’t see your photo on your SKI3 Card as you have in the past. Instead, we see your photo at our new lift access gates each time you pass through, to validate that you’re actually the one using your pass.