Safety & Policies
- Summer & Fall Safety
- what to know
- Here to Help
- skiing & riding with kids
- Drone Policy
- Beginner's Guide
Common Sense, it’s one of the most important things to keep in mind and practice when on the slopes. The National Ski Areas Association (NSAA) believes education, helmet use, respect, and common sense are very important when cruising down the mountain. NSAA developed Your Responsibility Code to help skiers and boarders be aware that there are elements of risk in snowsports that common sense and personal awareness can help reduce.
Keep an eye out for our helpful staff if you need assistance anywhere and anytime while at Gore.
Please review our Health & Safety Information page before your visit.
what to know
Review these tips often to help ensure a fun and safe snow day for you and others.
1. Always stay in control, and be able to stop or avoid other people or objects.
2. People ahead of you have the right of way. It is your responsibility to avoid them.
3. You must not stop where you obstruct a trail or are not visible from above. Always stop in a place that is safe for you and others.
4. Whenever starting downhill or merging into a trail, look uphill and yield to others.
5. Always use devices to help prevent runaway equipment.
6. Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
7. Prior to using any lift, you must have the knowledge and ability to load, ride, and unload safely.
Know The Zone
Every skier and rider gets 15 feet.
While on the hill, avoid collisions by giving others 15 feet of space on all sides. If kids are present, go slower and give them more room. Know that skiers and riders can turn suddenly, so stay in control to obey the 15-foot zone.
Know The Code
We’re committed to promoting safety. In addition to people using traditional alpine ski equipment, you may be joined on the slopes by snowboarders, telemark, or cross-country skiers, people with disabilities using specialized adaptive equipment, and others.
- People ahead of you have the right of way. It is your responsibility to avoid them.
- Do not stop where you obstruct a trail or are not visible from above.
- Whenever starting downhill or merging into a trail, look uphill and yield to others.
- Always use retention devices to help prevent runaway equipment.
- Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
- Prior to using any lift, you must have the knowledge and ability to load and unload safely.
- Always brake your speed when entering a SLOW ZONE. Match your speed to the flow of traffic.
- Caution – snowmobiles, snowcats, and snowmaking may be encountered at any time
SMART Style/Park SMART
The National Ski Areas Association and Burton Snowboards would like to welcome you to the “Smart Style” Terrain Park Safety initiative. A cooperative effort with the help of the Professional Ski Instructors of America (PSIA) and the American Association of Snowboard Instructors (AASI) that emphasizes the proper use of terrain parks while delivering a unified message.
The Smart Style video along with the TerrainParkSafety.org work together to emphasize the importance of safety in terrain parks across the country. Please visit the TerrainParkSafety.org for a comprehensive look at the Smart Style program.
Park Smart Terrain Park Safety Program Messages:
Start small – Work your way up. Build your skills
Make a plan – Every feature. Every time
Always look – Before you drop
Respect – The features and other users
Take it easy – Know your limits. Land on your feet
Practice Park Etiquette
Do not stop or ride through landings. If there are boards or skis in front of a jump, the jump is closed so go around the feature. When not using features, stay off to the side of the trail, out of the way. Use features in the manner in which they are intended. Don’t jump off the sides of the takeoffs.
Uphill travel is prohibited during the snow season.
Drones are not permitted on the mountain. The use of drones and/or other unmanned aircraft, collectively referred to as Unmanned Aerial Systems (UAS), is prohibited. The safety and privacy of our employees and guests are of primary importance. For Gore’s full drone policy- read here.
Transporting of Small Children Policy
No transporting a child on your person when skiing or snowboarding (no baby packs, kids on shoulders, etc).
Downhill Equipment Policy
Our lifts and trails are designed for use by guests on a wide variety of skiing and riding equipment incorporating an array of different binding systems. While within ski area boundaries, each guest shall have a device on their skiing and riding equipment that is capable of restraining or stopping it in the event it becomes detached from the user. Gore Mountain Ski Patrol retains the right to prohibit any type of equipment at their discretion.
- Carving Boards
- Snow Blades
Metal edges are required for all of the above.
- Children in backpacks or other carrying devices
- Ski boards
- Bike Boards
- Sleds or snow toys of any type
- Gore Mountain Ski Patrol retains the right to prohibit any type of equipment at their discretion.
We welcome quiet, non-aggressive pets who are up to date on shots and vaccinations.
- Pets must be on a leash, in a carrier, or held and under control at all times.
- Any messes created by a pet need to be cleaned up by the pet’s owner.
- Pets are not allowed on chairlifts or gondolas.
- Pets are not allowed in lodges, indoor facilities, or food service areas.
- Pets may not be allowed in some event venues at Gore Mountain.
Service Animal Policy
Service animals are welcome at any time. A service animal must be under the control of its handler at all times. For ORDA’s full Service Animal Policy- read here.
Scenic Skyride Policy
- Adult passengers carrying children in their arms, backpacks, or other carrying devices, may ride in gondola cabins but not on chairlifts.
- All chairlift riders must be able to approach the loading area and sit on the chair unassisted and under their own power.
- It is recommended that chairlift riders be at least 52” tall to ride on a chairlift alone.
- For the benefit of our guests and employees, we reserve the right to make the final decision regarding the eligibility and safety of a rider.
- No smoking while on the skyride.
- Pets are not allowed on chairlifts or gondolas. For ORDA’s full Service Animal Policy- read here.
Helmets are always a smart idea!
As part of our commitment to safety, we include a free helmet with every rental package. We urge skiers and riders to wear a helmet but to also remain safety-conscious, skiing or riding with care. Skiing and snowboarding in a controlled and responsible manner is the best way to ensure your safety. Helmet’s however, do make a difference in reducing or preventing injury from falls or other impacts. So cover that head!
The National Ski Areas Association (NSAA) supports the use of snow sport helmets. With the encouragement of resorts and parents as well as helmet education, snow sport helmet use has increased year after year. Visit www.lidsonkids.org for more information, safety tips, and research to help better understand the benefits of helmet use and snow sports safety.
Practice Lift Safety
Riding a chairlift is one of the safest forms of transportation available, but there are risks involved when people and moving machines come together. Your personal behavior is critical for overall chairlift safety. Need assistance? Ask the lift attendant for help if needed, that is what they’re here for!
- It is best that a parent or adult ride in the middle of the chair seat, with the child and/or children on either side of the adult. The smallest kids should load closest to the attendant.
- You should load onto a chair seat when you are ready. It’s okay to allow an empty chair to go by if you or your child is not prepared to safely load the lift.
- Before loading, remove and hold packs as straps may become entangled. Holding packs will reduce the likelihood of this happening.
- Remove ski poles from your wrists and hold your poles in one hand. Parents, it may be helpful to hold your child’s ski poles, as well as your own, while loading the chairlift.
- When loading, watch for the approaching chair. Then sit back as far as possible and never lean forward toward the edge of the seat, nor rest on the restraint bar.
- Sit still, hang on, and absolutely no horseplay while riding the lifts!
- Drop something? Let it fall. Ask ski patrol or the lift attendant for help once you have unloaded.
Heading into the Glades?
Remember these tips for a safe and enjoyable adventure.
- Keep your goggles on and pole straps off.
- Don’t go into the glades alone. Always bring a buddy.
- New to the glades? Ask about our specialty lessons and tree clinics.
- Start with blue square glades and shorter routes. Work your way up!
It is your responsibility to “Know the Code.” Risk-awareness sessions, where a safety person discusses the day’s conditions and hazards, are conducted by request. Stop at the Guest Services Desk for updates on the day’s conditions.
- Bringing the kids? Have a plan should you get separated. If they get lost, children should go to the base of the nearest lift and let the attendant know.
- Safety first. Orient yourself to our patrol station locations and program our daytime emergency number into your phone: (518) 251-3838.
- Please be aware of construction, maintenance vehicles, and heavy equipment and obey all posted warnings.
- Use caution and stay alert- trucks and ATVs for mountain operations may be encountered at any time. Be advised that all poles, flags, fencing, signage, and padding on equipment or objects, or other forms of marking devices, are used by the resort to inform you of the presence or location of potential obstacles or hazards. These markers are no guarantee of your safety and will not protect you from injury. It is your responsibility to stay away from marked areas.
- Emergency notifications are posted at the base of every open lift, and announcements made over the public address system.
Here to Help
How to Report an Accident
Any mountain employee can help you. Look for Ski Patrol in the red jackets or Mountain Hosts in the orange jackets. If you are hurt or know of someone else who is, these folks are there to help.
Stop at the top or bottom of any lift. The lift personnel can help you.
Call (518) 251-3838 (PLEASE DO NOT CALL 911)
*MOST IMPORTANTLY: Please know the name of the trail the injured person is on. This saves time in getting help to them
NYS General Obligations Law Article 18 states, “All persons using a ski trail or slope at a New York State ski area are considered to be skiers.”
Reckless Skier Policy
To promote safety in skiing and riding by maintaining a reasonable amount of control over the conduct and behavior of skiers and riders on the mountain.
To comply with all aspects of NYS General Obligations Law Article 18 Safety in Skiing Code.
Definition of Reckless Skiing & Riding
The skier/rider who is skiing/riding in a manner that is beyond their ability to control their actions.
Any person involved in activities that may result in personal injury to themselves or to others.
Any person who fails to abide by the New York State Safety in Skiing Code (found at General Obligations Law Article 18) particularly that section entitled “Duties of Skiers” General Obligations Law 18-105. Copies are available at Ticket Booth.
Reckless Skier Program
I. MISSION AND PURPOSE
The mission of the ORDA Reckless Skier Program is to promote skiing and snowboarding safety awareness, and education for employees and guests. The purpose is to educate employees and guests about the National Ski Area Association’s (NSAA) Your Responsibility Code (the Code) and safe skiing practices, enforce proper mountain etiquette, and attempt to reduce fast and reckless skiing/snowboarding.
The ORDA Mountain Safety Program is led at each ORDA venue by a team of ski patrol staff, department supervisors, and mountain managers. Using the Code as a guide, and employing the list of approaches below, each team is expected to:
• Monitor skiing and snowboarding on each mountain, especially in congested areas;
• Explain to offending individuals why their actions are endangering themselves and others;
• Offer suggestions about more appropriate behavior;
• Issue warnings;
• Depending on a guest’s attitude and the seriousness of an infraction, revoke lift privileges.
This guidance document in intended to explain the Code and how it is implemented at ORDA venues, ORDA expectations for guest interaction and intervention, and the types of infractions and levels of discipline that may be imposed for failing to adhere to the Code and the ORDA policies that are designed to assure public safety.View Reckless Skier Policy »
Safety Recognition & Awards
We were recently presented with several safety awards from the National Ski Areas Association (NSAA)!
BEST OVERALL SAFETY PROGRAM – 2022 & 2020
These safety awards highlight the creative, innovative, and tried-and-true methods that keep guests and employees safe on the mountain. At Gore we invested in new lift catch nets, children’s vests with safety handles, an interactive safety kiosk, and RFID ticketing. Guest communications are consistently infused with safety tips and reminders. Behind the scenes, employees receive expanded CPR and defensive driving training, and mandatory ski and snowboard inspections. Our new safety products vending machine dispensed over 1,000 items and worker’s compensation claims decreased significantly.
BEST GUEST SAFETY PROGRAM – 2018
These safety awards recognize exceptional resort initiatives to educate guests and employees about skiing and snowboarding responsibly. Our award was due in part to our consistent and frequent integration of guest safety information in promotional literature, on our website, in our lodges, and during special events.
skiing & riding with kids
Lids On Kids
NSAA promotes the use of helmets on the slopes. We urge skiers and riders to wear a helmet – but to ski or ride as if they are not wearing a helmet. NSAA views skiing and snowboarding in a controlled and responsible manner – not helmets only – as the primary safety consideration for all skiers and boarders. A skier’s behavior has as much or more to do with the safety of the sport as does any piece of equipment.
In 2002, Lids on Kids http://www.lidsonkids.org/ debuted as a resource for consumers to learn about helmet use in skiing and snowboarding. This site contains FAQs about helmet use, fit and sizing information, general slope safety information, related articles and games, and testimonials about helmet use from well-known athletes, including US Ski Team members. The site has received nearly 2 million hits since it was created. The tagline, “A Helmet-It’s a Smart Idea,” is printed on posters and promotional cards at resorts nationwide.
Kids On Lifts
NSAA views using and riding chair lifts in a responsible manner as one of the primary safety considerations for all skiers and boarders. A skier’s behavior has as much or more to do with the safety of the sport as does any piece of equipment from helmet to chair lift.
In 2012, the website www.kidsonlifts.org/ and the initiative as a whole debuted around the country to resorts and consumers. This site contains FAQs and safety tips on how to load, ride and unload responsibly, general skiing and riding tips, coloring pages for kids, public service announcements and more. The tagline “No Horsing Around” is a motto we hope to ingrain in not only children but every skier and boarder.
Out of safety concerns for guests, employees, and resort property, as well as concerns for individual privacy, Gore Mountain prohibits the operation or use of unmanned aerial systems, or drones, by the general public, including recreational users and hobbyists, without the prior written authorization from Gore. This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within Gore’s boundaries. This prohibition on drone operations or use extends to any drones launched or operated from within the resort property, as well as drones launched from private property outside of the resort boundaries. Please contact Gore if you have any questions or if you seek prior authorization to operate any aerial drones. Any authorized operation of aerial drones may be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. Any violation of this policy may involve suspension of your skiing or snowboarding privileges, or the revocation of your season pass, as well as confiscation of any drone equipment, and may subject violators to any damages, including, but not limited to, damages for violations of privacy and/or physical or personal injuries or property damage, as well as regulatory fines and legal fees.